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Get your free estimateRheem Heat Pump Installation in Hempstead: What to Know First
We install Rheem heat pump systems in Hempstead homes, and the typical turnaround from your first call to a finished job runs one to three days depending on equipment availability and whether we’re doing a straight swap or reworking ductwork. A full Rheem heat pump installation in Hempstead runs $3,500 to $7,500, with the final number written down before any work starts. That is The Garrison Standard, and we’ve held to it since 2003.
If you own a Rheem heat pump and you’re weighing repair against replacement, or you already know you need a new system and want someone who actually understands the equipment, this page is for you. Call (516) 559-4840 and you’ll get a live person, not a voicemail tree.
How Rheem Products Fail – and How We Fix Them
Rheem builds solid heat pumps, but every brand has its patterns. Here are the failure modes we see most on Rheem equipment in Hempstead, and what we do about them.
- Reversing valve sticking on the RP14 and RP15 series. In heat pump mode, the reversing valve shifts refrigerant direction to bring heat inside. On Rheem’s older RP14 and RP15 lines, we see the valve piston hang up after years of mineral buildup. The symptom is a heat pump that cools fine but won’t heat, or heats when it should cool. Fix: we test the solenoid coil first (cheap, common failure), then replace the valve body with an OEM Rheem part if the coil checks out. Some shops jump straight to valve replacement, which is a bigger bill and may not solve it.
- Defrost control board failures on the Prestige series. Rheem Prestige units use a demand-defrost board that decides when to melt ice off the outdoor coil. In Hempstead’s damp winters, that board cycles constantly. When it fails, the outdoor coil ices over and the unit runs but delivers no heat. We carry OEM demand-defrost boards for Rheem’s current and last-generation lines, so this is usually a same-visit fix, not a parts-order delay.
- Crankcase heater burnout on cold-start units. The crankcase heater keeps refrigerant oil from pooling in the compressor during cold weather. On Rheem units that sit for long stretches, that heater burns out, and the compressor starts dry. That shortens compressor life fast. During installation, we check the crankcase heater’s amp draw and replace it as a matter of course on units more than four or five years old. It is a $60 to $90 part that prevents a $1,800 compressor.
- Indoor coil leaks at the factory braze joints on older units. Rheem’s copper coil brazing is generally good, but we see pinhole leaks at the U-bends on units that ran hard for a decade or more. A leaking indoor coil is rarely worth repairing on equipment over 12 years old. We’ll pressure-test with nitrogen, show you the readings, and give you the repair number versus the replacement number in writing so you can decide without pressure.
- Mis-sized installations from previous contractors. This is the failure mode we inherit most. Someone swapped in a 3-ton Rheem where a 2.5-ton was right, or connected a new Rheem air handler to ductwork that was marginal for the old system. Hempstead’s older housing stock, especially the blocks near Hempstead Lake State Park, has duct runs that were sized for a different era. Marco Benitez’s rule is a straight Manual J load calculation on every install, because we’ve pulled too many wrong-sized units out of basements to trust the nameplate on whatever was there before.
Styles & brands we work with







Our Rheem Heat Pump Installation Process
Here’s what a Rheem heat pump installation looks like when we do it in Hempstead, from the first call to the final walkthrough.
- 1
Call and schedule. You reach a live person at (516) 559-4840. We set a window, and we arrive inside it. That’s part of The Garrison Code, and we don’t treat it as a suggestion.
- 2
Load calculation and equipment review. We measure the conditioned space, check the ductwork, look at insulation levels, and run a Manual J to determine the right Rheem tonnage. If the existing equipment was wrong-sized, this is where we catch it and explain why. The number on the old unit is data, not gospel.
- 3
Written price before any work starts. We give you the installed price in writing, including all materials, labor, refrigerant, electrical work, and disposal of the old equipment. No surprise line items at the end. If we find something mid-job that changes scope, we stop, explain it, and put the new number in writing before we touch it.
- 4
Installation. We pull the old equipment, prep the pad or wall mount for the outdoor unit, set the new Rheem heat pump and air handler, braze lines with nitrogen flowing to prevent oxidation, pull a proper vacuum, and charge the system to manufacturer spec. We use OEM parts on Rheem warranty work and quality aftermarket components only where they match or beat the original spec.
- 5
Startup, testing, and cleanup. We bring the system up in both cooling and heating modes, verify refrigerant pressures and temperature splits, check the defrost cycle, and make sure the condensate drains properly. Then we clean the work area. You shouldn’t find a single zip tie or old screw on the floor when we leave.
- 6
Guarantee and registration. Every installation is covered by our 365-Day Done Right Promise. If it’s not done right, we make it right, full stop. We also handle the Rheem warranty registration paperwork so the manufacturer’s coverage actually takes effect. Unregistered equipment loses warranty benefits, and most homeowners don’t realize that until a part fails.
What Rheem Heat Pump Installation Costs in Hempstead
Straight numbers, because that’s what you actually called about. A full Rheem heat pump installation in Hempstead runs $3,500 to $7,500. Here’s where the money goes:
- Entry-level 14 SEER Rheem heat pump, straight swap: $3,500 to $4,500
- Mid-tier 16 SEER Rheem system with matched air handler: $4,500 to $6,000
- Higher-efficiency Rheem unit with variable speed: $6,000 to $7,500
What moves the price: whether we’re reusing existing line sets or running new copper, the condition of your ductwork, electrical panel capacity, and whether you’re moving the outdoor unit location. A straight swap on a flat pad with good existing wiring comes in at the low end. A rework of trunk duct in a Hempstead ranch with a full electrical upgrade lands at the top. Call (516) 559-4840 for an exact quote. The estimate is free, and the number we quote is the number you pay.
See the difference
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After
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AfterWhy Hempstead Homeowners Call Dalton Heating & Air Hempstead for Rheem Work
We’re an independent Rheem service provider, not an authorized Rheem dealer, and we like it that way. Our loyalty is to the homeowner, not to a factory program. We recommend Rheem equipment when it fits the house and the budget, and we’ll tell you plainly when a different brand makes more sense. We service all nine major residential HVAC brands, including Carrier, Trane, and Lennox, so if Rheem isn’t the right tool for the job, we’ll say so and show you the alternative with numbers attached.
Every job we do in Hempstead includes a written price before work starts, a written guarantee, and a free return visit if the repair doesn’t hold. That’s the 365-Day Done Right Promise, and it has been the standard at Dalton Heating & Air Hempstead since 2003. Our technicians are background-checked and uniformed. You know who’s coming before they arrive. And when you call, a real person answers, 24 hours a day, seven days a week.
Tell me the problem, I’ll tell you the fix and the price – then you decide.
FAQs
No. Rheem’s warranty covers the equipment, not the installing contractor. As long as the unit is installed to Rheem’s published specifications and registered within the required window, the manufacturer warranty applies regardless of who installed it. We install every Rheem system to factory spec and handle the registration paperwork for you. Call (516) 559-4840 with your model number if you want us to check your warranty status before scheduling.
Most Rheem heat pump installations in Hempstead are scheduled within one to three business days of your estimate. Straight swaps with no ductwork changes are typically fastest. If we need to order a specific Rheem model or indoor air handler, we’ll tell you the lead time before you commit, and we don’t collect a deposit until the equipment is confirmed available.
Replace it if the compressor or indoor coil has failed and the unit is more than 10 to 12 years old, because the repair will run $1,500 to $2,500 on equipment with other aging parts behind it. Repair it if the failure is a control board, reversing valve coil, capacitor, or defrost sensor on a system under 10 years old. We’ll give you both numbers in writing and let you decide. Call (516) 559-4840 for an inspection.
We stock the Rheem parts that fail most often in Hempstead’s climate: defrost control boards, reversing valve coils, crankcase heaters, capacitors, and contactors. Less common parts, like specific indoor coils or variable-speed blower motors, may need to be ordered. We’ll tell you the parts availability before you approve any repair, so you’re never waiting without knowing the timeline.
Yes. Removal and disposal of the old heat pump, air handler, and any associated materials are included in every installation price we quote. We also recover refrigerant from the old system to EPA requirements. Nothing gets left in your yard or left for you to haul.
Get a Free Rheem Heat Pump Installation Estimate in Hempstead
If you need a Rheem heat pump installed in Hempstead, call (516) 559-4840. You’ll reach a live person who can schedule your estimate, answer questions about your current system, and get a technician to your home inside a stated window. The estimate is free, the price is in writing before any work starts, and the installation is covered by our full-year written guarantee. We’ve been doing this work in Hempstead since 2003, and we don’t plan on changing how we do it.
Written by Marco Benitez, Owner, Dalton Heating & Air Hempstead at Dalton Heating & Air Hempstead, serving Hempstead and nearby areas.